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How our service works
Step 1
Get a car in our pick-up area
You can get a car within our purple pick-up area. There are two options:
Option 1: Teledriver delivery
You can get a car magically delivered to you by a teledriver. This is possible during our teledriving operating hours from 7 am to 3 pm from Mondays through Fridays.
Option 2: Self-Pickup
If you happen to be close to a VayCar already, you can simply walk up to the car and unlock it via the VayApp yourself. This can be done 24/7.
Step 2
Drive yourself & stop over anywhere you want
You can drive the car anywhere you want at $0.30/min. You can also park the car during this time by locking and unlocking it via your phone. During this “stopover” mode, you only pay $0.03/min for the rental.
Additionally, Vay will take care of the parking costs if you park in a public metered space. Otherwise, please cover the associated parking costs yourself.
Step 3
End your rental in our purple drop-off area
You can end the rental anywhere within the purple drop-off area. There are two options:
Option 1: Teledriver takes back the car
If you do not want to find a parking spot, you can simply request a teledriver via the app that then takes back the car from you. This is possible during our teledriving operating hours from 7 am to 3 pm from Mondays through Fridays.
Option 2: Park yourself
If you prefer parking yourself, simply find a parking spot and lock the car with the VayApp yourself. This can be done 24/7. Additionally, Vay will take care of the parking costs if you park in a public metered space. Otherwise, please cover the associated parking costs yourself.